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Home Service Companies

Stop dispatching from a whiteboard and a group chat

We build an automated dispatch layer that assigns jobs to the right technician based on location, skill set, and availability — without your dispatcher making 20 calls a morning.

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Sound familiar?

Morning dispatch takes an hour of manual matching
Your dispatcher cross-references the schedule, tech locations, job types, and truck inventory every morning. A single no-show cascades into an hour of reassignment calls.
Techs get jobs they are not certified or equipped for
Manual dispatch relies on dispatcher memory. Wrong tech on a job wastes a trip and damages the customer relationship.
Last-minute changes create chaos
A tech calling in sick, a job running over, a same-day emergency — any change requires manual redispatching of the entire day.
No visibility into where your fleet is
You cannot tell customers an accurate arrival window because you do not have real-time tech location data in one place.

What we actually do

We build an automated dispatch layer on top of your existing scheduling software. Jobs are assigned based on configurable rules — proximity, skill match, truck inventory — and the system re-optimises automatically when a change occurs. Your dispatcher approves, not builds.

What's included

Automated job-to-tech assignment based on location and skill rules
Real-time route optimization for each technician
Automatic re-dispatch on cancellations and overruns
Tech mobile app notifications for job assignments
Customer ETA updates triggered by tech departure
Daily dispatch efficiency report

How it works

Audit

We map your dispatch logic, skill matrix, territory rules, and current software stack.

Build

We configure assignment rules and connect to your field service platform.

Test

We simulate a full week of dispatch scenarios including cancellations and same-day changes.

Launch

System goes live. Dispatcher reviews the daily plan instead of building it.

Home Services Case Study
8 hours saved per week in dispatch overhead
Read the case study
From $2,000/mo

Scales with technician count. Most operators save 5 to 10 hours of dispatcher time per week.

Frequently asked

Ready to get started?

Let's build your dispatch automation system

Hire Us on Upwork